Tag Archives: desktop

X1 Wins Key Honor at VMworld: 3rd Major Award for 2015

By John Patzakis and Barry Murphy

X1 continues to garner widespread acclaim in 2015 for providing enterprise end-users with the fastest, easiest-to-use, cloud-enabled enterprise search software from any device through X1 Search Virtual. The experts in this domain recognize that X1 is providing a game-changing capability in this new era of enterprise virtualization and mobility, while traditional enterprise search tools are simply not built to support the new paradigm.

Earlier this month, a panel of judges comprised of recognized experts and editors chosen by TechTarget’sSearchServerVirtualization.com, awarded X1 “Best of VMworld 2015Best of VMworld_500Awards Finalist in the Desktop Virtualization and End-User Computing Category. The judges evaluated 153 nominated products on display at VMworld 2015, and based the winners on innovation, value, performance, reliability, and ease of use.

X1 SearchTM Mobile brings X1’s award-winning user interface for desktop search to the mobile device, providing lightning-fast and secure search of email and files while on the go. This means users will no longer settle for the limited, slow and inconsistent “Exchange-only” searches of current smartphones. X1 Search Mobile enables full email (including archived emails) and desktop search from the mobile device, keeping workers productive no matter where they are. Notably, X1 was the only software provider at VMworld 2015 offering enterprise search for virtual environments with real time access from any device. High level discussions with Gartner and other key industry experts and executives confirm that X1 is far ahead of the pack in delivering this unique and disruptive capability.

How disruptive? According to Jack Madden, noted analyst and blogger on enterprise mobility and end-user computing, in a live video interview, “You know what else I like about [X1 Search Mobile] is it can …take the place of enterprise file synch and share products, because that is all your files in the background, and not to mention all your inbox (emails and attachments) and they’re right there, mobile enabled, with a policy around them. There is a lot there.”

This capability is made possible by X1’s virtual “always-on” index enabling access to your files from any device, which is the main use case for Box, Dropbox, and other EFSS tools. But with X1, you also access your emails from the same interface, with built in X1 search and an overall better user experience. And best of, this can all be accomplished through an enterprise’s existing on-premise virtual or private cloud infrastructure.

The 2015 recognition began in April, when Gartner named X1 a Cool Vendor in EndPoint Computing. According to Gartner’s report, “X1 can improve end-user experience on hosted virtual desktops by maintaining Windows and Outlook searches, which are often lost in the transition away from traditional PCs.” Platforms like VDI and DaaS hold great promise, but the user experience with VDI is often sub-optimal, thereby hindering widespread adoption. X1’s recognition by Gartner as a Cool Vendor validates our innovation in cloud and virtual environments, as well as our commitment to provide a stellar end-user experience.

And for the third award, PC Magazine published a very strong product review for X1 Search (version 8).  X1 won the desktop search category with the prestigious “PC Mag Editor’s Choice” designation. Some key takeaway quotes:

  • Basic setup for the program couldn’t be simpler
  • The program’s search capability is impressive, both for its ease of use and its sophisticated features
  • If you can take advantage of X1 Search’s ability to extend its reach to SharePoint or cloud-based email and Box, or make use of its ability to build much more sophisticated search phrases than Lookeen can handle, X1 Search is the obvious choice.

To get three major awards in one year is obviously gratifying and validates that the approach to support enterprise virtualization and mobility through a stellar search experience is a winning strategy to support our customers as they rapidly embrace the next generation desktop. We look forward to continuing to deliver an unmatched search experience across data anywhere, on any device.

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Filed under Enterprise Search, Mobile Search

The “Desktop” Of The Future

In talking with a business acquaintance recently, a question came up about the future of desktop search:  what happens when the desktop is no longer the interface of choice for business professionals?  It’s a great question, and one I clearly have a vested interest in given X1’s status as the leading desktop search engine.  The reality is that today’s workers access their information from a variety of interfaces across many devices.  What we need to do is think of the desktop less in a literal sense and more in terms of being a user interface for information.

Since the dawn of the PC, the desktop has been the user interface for most business professionals to access information and do their jobs.  The future of that desktop no longer lies in accessing it on a PC, or even a laptop or mobile device.  Given the speed of innovation, it is useless to try and forecast what the “desktop” will look like beyond a five-year timeframe.  Already, there are stories emerging about the desktop being built into things like tabletop coffee tables.  It is absolutely fun and inspiring to see developments like this and to know we are making forward progress in the tech world.  At the same time, we need to make sure that information – which will be stored in a variety of locations, too – is accessible to the business professional no matter what the desktop looks like in the future.

That is why X1’s Search 8 Virtual Edition is so exciting.  The flagship product, Search 8, represents years of experience providing a beloved user interface to a business profession’s most critical information – email, files, SharePoint, etc.  When the product first came out nearly a decade ago, most of that information was stored locally.  Thus, a local index could live on the desktop and X1 could provide fast-as-you-type search results and filtering on that local index.  Given the evolution of the desktop and the variety of devices accessing that desktop, a local index is not always a possibility.  That’s where Search 8 Virtual Edition comes in.  The client interface is decoupled from the index, which can live anywhere (typically off on a server farm).

VDI image

This allows IT teams that have invested in desktop virtualization (VDI) to turn off Windows indexing (necessary to save virtual resources) and still provide business professionals the ability to find their information.  Desktop virtualization enables many of the things that businesses value highly – especially security and mobility – and comes in its own variety of flavors.  VDI can be either on-premise and through the Cloud, as Desktop-as-a-service (DaaS).  Increasingly, DaaS offerings such as Amazon Workspaces are becoming more enterprise ready and promise to deliver desktops in a “whenever, wherever” fashion (and, as I’ve posted about before, a good search experience will be crucial to getting the most out of DaaS).

That Search 8 Virtual Edition helps enable an optimal experience with desktop virtualization and DaaS is a great thing, but the value does not stop there.  The same concept – allowing the index to be decoupled from the client interface – will enable great search experiences for mobile, which is the next big stomping ground for enterprise IT.  And, X1 is the only search vendor providing this capability.  We know that the concept of the desktop could live anywhere.  And, our customers want to be able to use X1 Search 8 even if they are unable to have a local index on their machine or device.

The term “desktop search” is already out there and meaningful to many people, so it’s not about changing what we call this market.  Rather, it’s about changing the mindset – realizing that the desktop is not just the screen on your PC, but rather the gateway to all of your important information needed to do your job.

 

 

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Filed under Desktop Search

Search as a Desktop Virtualization Enabler

Desktop_virtualizationby Barry Murphy

 

Too often, search is taken for granted.  When I first started doing research on eDiscovery in the cloud, the prevailing attitude was, “as long as information is searchable, eDiscovery is taken care of.”  Sadly, many organizations have learned the hard way that it is not that easy.  There is much more to search than meets the eye.  But, most organizations do not figure that out until it is too late – until search does not work in the desired manner or at the required speed.

eDiscovery is not the only area where search is overlooked and becomes an issue.  In fact, search is a critical function for today’s knowledge worker.  Despite the importance of information access, unified search of workers’ most critical assets (email, files, desktop content, and SharePoint) is not always a huge requirement of IT organizations.  It is to end-users, however, and that is one of the reasons that X1 has had such success with the Search 8 product – it has a user-friendly interface that provides simple, fast access to the information assets users need the most.

The lesson that I have taken away from being involved in the search market is that search as a standalone application may not seem sexy, but it provides a real return on investment.  It also allows organizations to ensure that investments in other technologies are optimized.  This fact can be seen especially in virtual desktop (VDI) environments.  Desktop virtualization promises many benefits: lower IT costs; streamlined administration of IT assets; and end-user flexibility in terms of accessing the desktop from anywhere.  Given the popularity of BYOD, the consumerization of IT, and the need for mobility to support telecommuting, VDI is becoming more and more important.

It is the little details of IT projects, however, that can have big impact on results.  Some organizations find that the cost savings anticipated from VDI are less than expected because of high disk resources necessary to support Windows indexing on the virtual desktop.  Or, best practice is followed and Windows indexing is turned off – and then users are unable to search for information on their desktops.  There are two possible outcomes from this, and both are bad:  either users are rendered unproductive because they cannot easily find information or they simply reject the virtual desktop and find ways around the system.

In order to ensure that VDI deployments meet expectations, organizations can build unified search into requirements early on.  At the very least, this will help to ensure that end-users are more receptive to the virtual desktop and allow them to remain productive.  Getting end-users to buy in is often half the battle when deploying new technology.  As I mentioned, though, search is often an afterthought – an issue that only comes up after a VDI deployment where end-users complain or reject the solution outright.  That is why it is important to make search a requirement early on.

When it comes to VDI environments, a good search solution must decouple the search UI from the indexing service.  Otherwise, indexing will require virtual desktop computing resources and cut into VDI cost savings.  The goal is to minimize the RAM usage and search client footprint on the virtual desktop.   It sounds simple, but traditional search solutions are not architected for this.  We at X1 are doing a webinar with Citrix on this very issue – enabling lightning-fast search in VDI environments.  The webinar is on April 10, 2014 at 1pm ET / 10am PT.  Please click here if you would like to join us to learn how to use search to enable optimization of desktop virtualization deployments.

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Filed under Desktop Search, Enterprise eDiscovery, Information Access