Category Archives: Desktop Search

New X1 Search 9 Provides the Best Means to Search Your Microsoft 365 Data Sources

By John Patzakis and Chas Meier

Last week X1 announced major new, robust features to our desktop productivity solution X1 Search. The next generation of X1 Search is no longer desktop-only focused, but instead provides a revolutionary ability to instantly search across your Microsoft email, Teams, OneDrive, SharePoint as well as your local files and email all in a single unified search. This powerful capability supercharges your productivity, thereby saving hours a day. This added support also extends to Google Drive and Gmail.

While there are many innovations with X1 Search 9, the ability to search across all your M365 data sources with a single search is particularly game changing. No other enterprise or desktop search solution can match this functionality. The native Microsoft M365 search has a semblance of this, offering only a few search results displayed with a cursory preview, as opposed to full search results and full fidelity preview provided by X1.

“X1 Search is my go-to, must-have search application on my desktop,” said Max Underwood, long-time business and personal user from a large defense contracting firm. “Nothing even comes close to matching X1 Search’s speed and accuracy in finding what I am looking for exactly when I need it so I can get back to work, whether the source file is located on my local drive or hosted on a distant cloud via my company’s network. It’s an incredible time-saver, invaluable, way ahead of Windows Search or any other search tool I’ve seen – literally saving me hours each work week. X1 Search is essential to my day-to-day operations, and with the new ability to instantly search across all my Teams messages and accelerate my Gmail search on top of the current capabilities, the solution is even more compelling.”

No other solution enables you to instantly search across all your core data applications using a single prompt and return immediate results with hit highlighting and full fidelity preview capabilities. X1 Search unlocks the ability to find information no matter where it resides whether it’s lost in your spam folder, archived in your email 10 years ago, buried in a Teams chat or recently added to your OneDrive or SharePoint. X1 Search does the work for you, faster and far better than any other desktop or enterprise search offering.

The new X1 Search version 9 capabilities, include the following benefits:

The ability to search through all your Microsoft Teams Chats and Channels history, including messages, attachments, emojis, reactions, and more, all from a single interface.
Elevate your cloud data search capabilities with the new Google drive connector enabling you to search your complete Google drive history and immediately perform Post Search Actions.
Index, search and find information in your Gmail 3 times faster with the new API-based Gmail connector.
Patented fast-as-you-type search with built-in hit highlighting and full fidelity preview for immediate visibility into your results.
Search across all your Outlook email, attachments, Outlook calendar, and contacts list via X1’s deep Outlook integration.
Unified search across all your data sources to instantly search and find emails, attachments, documents, local files, and M365 data in a single search.
Accelerate your email workflow with M365 Archived mail search capabilities – Rapidly index years’ worth of archived Outlook email in half the time.

X1 will be hosting a webinar on Wednesday, April 17 introducing the game-changing, new solution capabilities now available with X1 Search version 9.

The X1 Search solution is available for individual purchase on the X1 website and large volume, enterprise purchase by contacting X1 at sales@x1.com. To learn more about X1 Search visit www.x1.com/products/x1-search

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Filed under Best Practices, Business Productivity Search, Corporations, Desktop Search, Enterprise Search, ESI, Hybrid Search, Information Management, MS Teams, OneDrive, productivity, Records Management, SharePoint, X1 Search 9

Windows Can’t Find My OneDrive Files

By Bruce Berls
(originally published August 20, 2020)

Editor’s note: Today we are featuring a guest blog post from Bruce Berls, an independent IT Consultant and Office 365 expert. He is the CEO of Bruceb Consulting. www.bruceb.com

Windows Search has a problem with my OneDrive files. It can’t find them. I’ve gone back to using X1 Search, which indexes and searches everything, including OneDrive files, with grace and dignity.

Microsoft doesn’t think it’s enough to just search your files. Microsoft has a vision of grand unified searches that return results from your own files and email, plus results from a wide variety of other places – the web, company documents, other people’s calendars, the contents of books you intend to read but haven’t gotten to yet, your senior thesis, decoded World War II messages, maybe more. Basically when you do a search, Microsoft will check the entire output of Western civilization and use smart AI to show you search results that are exactly what you want, whether you want them or not.

There have been lots of steps backwards in Windows Search in 2020. The search window that comes up from the taskbar is cluttered and hard to use. The search bar in Outlook has been moved to a less convenient place and produces a freakishly huge box with too many options. Searches are no longer done as you type. There are bugs a-plenty.

Microsoft has never acknowledged it – which is strange – but it appears that Microsoft’s quest for bigger and better searches caused it to completely rewrite Windows Search for Windows 10 version 1909, released in November 2019. An important change: Microsoft announced that Windows Search would integrate search results from OneDrive right in File Explorer.

It’s not going well. I can’t find any OneDrive files when I do a search in Windows.

I’ve done searches starting in different places in File Explorer – starting in Quick Access, starting in the root OneDrive for Business folder, starting in OneDrive subfolders. I’ve done searches for file names and for words known to be in the text of Office documents. The search results are wildly inconsistent.

If I’m missing something, I’d really like to find out what it is. But if this is just broken, it’s inexcusable. Businesses large and small should be howling for a functional OneDrive search capability. Have we become so used to Windows failures that everyone just shrugs and accepts them?

If you’re serious about search, look at X1 Search. X1 Search indexes files on your computer, files on the network, and everything in Outlook, and does lightning-fast searches for words in them. Two years ago I wrote an article explaining why you might want to spend $96.00 on X1 Search because of its many advantages over Windows Search – lightning-fast searches, unified search across all sources, easy ways to filter search results, file viewers to preview search results, flexible ways to work with items once they’re found, and more.

Today there’s another reason, and it’s the best one yet. X1 Search connects to OneDrive and does the same instantaneous full-text searches on files stored online. As near as I can tell, X1 Search obtains a full-text index from OneDrive when it’s first connected and stores it locally on your hard drive. I can use X1 Search to locate files when I’m offline. When you’re online, X1 Search gets file previews on the fly when you highlight a search result.

That’s exactly what Microsoft promised but failed to deliver in Windows Search.

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Filed under Best Practices, Desktop Search, OneDrive, productivity, Uncategorized, X1 Search 8

In addition to TAR, CAR Can Dramatically Reduce Attorney Review Costs

eDiscovery efforts are often costly, time consuming and burdensome. The volume of Electronically Stored Information is growing exponentially and will only continue to do so. Even with the advent of technology assisted review (TAR), the costs associated with collecting, processing, reviewing, and producing documents in litigation are the source of considerable pain for litigants. The only way to reduce that pain to its minimum is to use all tools available in all appropriate circumstances within the bounds of reasonableness and proportionality to control the volumes of data that enter the discovery pipeline.

Litigators and commentators often pine for the advent of a systemized, uniform and defensible process for custodian self-collection. Conceptually, such an ideal process would be where custodians are automatically presented with a set of their documents and emails that are identified as potentially relevant to a given matter through a set of keywords and other search parameters that are uniformly applied across all custodians. This set of ESI would be presented to the custodian in a controlled interface with no ability to delete documents or emails, and only the ability to review and apply tags and annotations. The custodian would have to comply with the order and all documents responsive to the initial unified search would be collected as a default control mechanism.

With X1 Data Audit and Compliance (XDAC), the option for a defensible custodian assisted review (CAR) is now a reality. At a high level, with XDAC, organizations can perform targeted search and collection of the ESI of thousands of endpoints over the internal network without disrupting operations. The search results are returned in minutes, not weeks, and thus can be highly granular and iterative, based upon multiple keywords, date ranges, file types, or other parameters. This approach typically reduces the eDiscovery collection and processing costs by at least one order of magnitude (90%), thereby bringing much needed feasibility to enterprise-wide eDiscovery collection that can save organizations millions while improving compliance. XDAC includes X1 Insight and Collection for pure eDiscovery use cases.

As a key optional feature, XDAC provides custodian assisted review, where custodians are presented with a listing of their potentially relevant ESI in a controlled, systemized and uniform identification process for their review and tagging. Instead of essentially asking the custodians to “please rummage through your entire email account and all your documents to look for what you might think is relevant to this matter,” the custodians are presented with a narrow and organized subset of potentially relevant ESI for their review.

screenshot

While the custodians are able to assist with the review, they cannot impact or control what ESI is identified and preserved; this is controlled and managed centrally by the eDiscovery practitioner. This way, custodians can apply their own insight to the information and even flag personal private data, all while effectuating very cost-effective and systematic ESI collection.

Powerful Analytics Engine

TAR features powerful algorithms that cluster documents and otherwise work their magic. CAR also relies on a powerful analytics engine — the human brain. Custodians know a lot about their own documents and emails. This is particularly true in technical or other complex matter where the custodians are engineers or other professionals who simply better understand the dynamics and the nuances of their information. With the X1 process, the custodians provide a key data point, where their input is used to inform the secondary review.

The process is very defensible as the exercise is logged and documented, with all metadata kept intact and a concise chain of custody established. Best of all, the custodian-applied tags and annotations are preserved and retained through the review process with X1 integration with Relativity. I could describe this very important feature a lot further, but candidly the best way to get a full picture is to see it for yourself. I recommend that you view this recorded 9 minute demonstration of X1’s custodian self-review feature here.

We believe X1’s functionality provides the optimal means for enterprise eDiscovery preservation, collection and early data assessment, especially with the key additional (and optional) feature of custodian assisted review. But please see for yourself and let us know what you think!

 

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Filed under Best Practices, compliance, Desktop Search, eDiscovery & Compliance, Enterprise eDiscovery

True Enterprise-Wide eDiscovery Collection is Finally Here

My previous post discussed the inability of any software provider to solve a critical need by delivering a truly scalable eDiscovery preservation and collection solution that can search across thousands of enterprise endpoints in a short period of time. In the absence of such a “holy grail” solution, eDiscovery collection remains dominated by either unsupervised custodian self-collection or manual services, driving up costs while increasing risk and disruption to business operations.

So today, we at X1 are excited to announce the release of X1 Distributed Discovery. X1 Distributed Discovery (X1DD) enables enterprises to quickly and easily search across up to tens of thousands of distributed endpoints and data servers from a central location.  Legal and compliance teams can easily perform unified complex searches across both unstructured content and metadata, obtaining statistical insight into the data in minutes, and full results with completed collection in hours, instead of days or weeks. Built on our award-winning and patented X1 Search technology, X1DD is the first product to offer true and massively scalable distributed data discovery across an organization. X1DD replaces expensive, cumbersome and highly disruptive approaches to meet enterprise discovery, preservation, and collection needs.

x1dd_diagram

Enterprise eDiscovery collection remains a significant pain point, subjecting organizations to both substantial cost and risk. X1DD addresses this challenge by starting to show results from distributed data across global enterprises within minutes instead of today’s standard of weeks, and even months. This game-changing capability vastly reduces costs while greatly mitigating risk and disruption to operations.

Targeted and iterative end point search is a quantum leap in early data assessment, which is critical to legal counsel at the outset of any legal matter. However, under today’s industry standard, the legal team is typically kept in the dark for weeks, if not months, as the manual identification and collection process of distributed, unstructured data runs its expensive and inefficient course.  To illustrate the power and capabilities of X1DD, imagine being able to perform multiple detailed Boolean keyword phrase searches with metadata filters across the targeted end points of your global enterprise. The results start returning in minutes, with granular statistical data about the responsive documents and emails associated with specific custodians or groups of custodians.

Once the legal team is satisfied with a specific search string, after sufficient iteration, the data can then be collected by X1DD by simply hitting the “collect” button. The responsive data is “containerized” at each end point and automatically transmitted to a central location, where all data is seamlessly indexed and ready for further culling and first pass review. Importantly, all results are tied back to a specific custodian, with full chain of custody and preservation of all file metadata.

This effort described above — from iterative distributed search through collection, transmittal to a central location, and indexing of data from thousands of endpoints — can be accomplished in a single day. Using manual consulting services, the same project would require several weeks and hundreds of thousands of dollars in collection costs alone, not to mention significant disruption to business operations. Substantial costs associated with over-collection of data would mount as well.

X1DD operates on-demand where your data currently resides — on desktops, laptops, servers, or even the Cloud — without disruption to business operations and without requiring extensive or complex hardware configurations. Beyond enterprise eDiscovery and investigation functionality, organizations can offer employees the award-winning X1 Search, improving productivity while maintaining compliance.

X1DD will be featured in an April 19 webinar with eDiscovery expert Erik Laykin of Duff & Phelps. Watch a full briefing and technical demo of X1DD and find out for yourself why X1 Distributed Discovery is a game-changing solution. Or please contact us to arrange for a private demo.

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Filed under Best Practices, Corporations, Desktop Search, eDiscovery, eDiscovery & Compliance, Enterprise eDiscovery, Information Governance, Information Management, Preservation & Collection, X1 Search 8

Gartner Names X1 A Cool Vendor In Endpoint Computing, 2015

It is always gratifying to receive market recognition for your products.  At X1, there is major momentum around the X1 Search Virtual product that enables desktop search in virtual desktop infrastructure (VDI), without the need for Windows indexing (which chews up a lot of VDI resources).  Gartner_cool_venderBecause the user experience is key to broader VDI adoption, the X1 Search capabilities complement VDI technology very well.

At X1, we are extremely proud to be included in the list of “Cool Vendors” in the EndPoint Computing 2015 report by Gartner.  According to Gartner’s report, “endpoint computing vendors are trying to innovate with products that address old problems as well as products that address shortcomings of new technologies.” Platforms like VDI and DaaS hold great promise, but the user experience with VDI is often suboptimal, thereby hindering widespread adoption

Gartner makes remarks about X1 in the Key Findings and Recommendations section of the report. It is extremely gratifying to get this kind of recognition from the respected analysts at Gartner. Please read the full report to learn what Gartner has to say.

The market recognition is coming from customers, too.  Check out the compelling case study of a large Federal government DoD agency deploying X1 Search Virtual to provide users with a superior search experience.  It’s a great example of customers realizing that end-users need to be satisfied with technology in order to adopt it.

X1 Search provides users the ability to search a single, unified interface for content that may live in diverse locations – email, files, network file shares, email archives, Box and SharePoint. With X1’s single-pane-of-glass view of this content, workers can very quickly find the information no matter where it lives.

For a complimentary copy of the Cool Vendors in Endpoint Computing, 2015 report, please click here.

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Filed under Cloud Data, Desktop Search, VDI