Category Archives: X1 Search 8

Effective Information Governance Requires Effective Enterprise Technology

Information governance is the compilation of policies, processes, and controls enforced and executed with effective technology to manage electronically stored information throughout the enterprise. Leading IT industry research firm Gartner states that “the goal of information governance is to ensure compliance with laws and regulations, mitigate risks and protect the confidentiality of sensitive company and customer data.” A strong, proactive information governance strategy that strikes the balance between under-retention and over-retention of information can provide dramatic cost savings while significantly reducing risk.

However, while policies, procedures and documentation are important, information governance programs are ultimately hollow without consistent, operational execution and enforcement. CIOs and legal and compliance executives often aspire to implement information governance programs like defensible deletion, data migration, and data audits to detect risks and remediate non-compliance. However, without an actual and scalable technology platform to effectuate these goals, those aspirations remain just that. For instance, recent IDG research suggests that approximately 70% of information stored by companies is “dark data” that is in the form of unstructured, distributed data that can pose significant legal and operational risk and cost.

To date, organizations have employed limited technical approaches to try and execute on their information governance initiatives, enduring many struggles. For instance, software agent-based crawling methods are commonly attempted and can cause repeated high user computer resources utilization for each search initiated and network bandwidth limitations being pushed to the limits rendering the approach ineffective. So being able to search and audit across at least several hundred distributed end points in a repeatable and quick fashion is effectively impossible under this approach.

Another tactic attempted by some CIOs to attempt to address this daunting challenge is to periodically migrate disparate data from around the global enterprise into a central location. The execution of this strategy will still leave the end user’s computer needing to be scanned as there is never a moment when all users in the enterprise have just finished this process with no new data created. That means now that both the central repository and the end-points will need to be searched and increasing the complexity and management of the job. Boiling the ocean through data migration and centralization is extremely expensive, highly disruptive, and frankly unworkable as it never removes the need to conduct constant local computer searching, again through problematic crawling methods.

What has always been needed is gaining immediate visibility into unstructured distributed data across the enterprise, through the ability to search and report across several thousand endpoints and other unstructured data sources, and return results within minutes instead of days or weeks. None of the other approaches outlined above come close to meeting this requirement and in fact actually perpetuate information governance failures.

X1 Distributed Discovery (X1DD) represents a unique approach, by enabling enterprises to quickly and easily search across multiple distributed endpoints and data servers from a central location.  Legal and compliance teams can easily perform unified complex searches across both unstructured content and metadata, obtaining statistical insight into the data in minutes, instead of days or weeks. With X1DD, organizations can also automatically migrate, collect, or take other action on the data as a result of the search parameters.  Built on our award-winning and patented X1 Search technology, X1DD is the first product to offer true and massively scalable distributed searching that is executed in its entirety on the end-node computers for data audits across an organization. This game-changing capability vastly reduces costs while greatly mitigating risk and disruption to operations.

X1DD operates on-demand where your data currently resides — on desktops, laptops, servers, or even the Cloud — without disruption to business operations and without requiring extensive or complex hardware configurations. Beyond enterprise eDiscovery and information governance functionality, organizations offer employees at the same time, the award-winning X1 Search, improving productivity while effectuating that all too illusive actual compliance with information governance programs.

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Filed under Best Practices, eDiscovery & Compliance, Information Governance, Information Management, Records Management, SharePoint, X1 Search 8

True Enterprise-Wide eDiscovery Collection is Finally Here

My previous post discussed the inability of any software provider to solve a critical need by delivering a truly scalable eDiscovery preservation and collection solution that can search across thousands of enterprise endpoints in a short period of time. In the absence of such a “holy grail” solution, eDiscovery collection remains dominated by either unsupervised custodian self-collection or manual services, driving up costs while increasing risk and disruption to business operations.

So today, we at X1 are excited to announce the release of X1 Distributed Discovery. X1 Distributed Discovery (X1DD) enables enterprises to quickly and easily search across up to tens of thousands of distributed endpoints and data servers from a central location.  Legal and compliance teams can easily perform unified complex searches across both unstructured content and metadata, obtaining statistical insight into the data in minutes, and full results with completed collection in hours, instead of days or weeks. Built on our award-winning and patented X1 Search technology, X1DD is the first product to offer true and massively scalable distributed data discovery across an organization. X1DD replaces expensive, cumbersome and highly disruptive approaches to meet enterprise discovery, preservation, and collection needs.

x1dd_diagram

Enterprise eDiscovery collection remains a significant pain point, subjecting organizations to both substantial cost and risk. X1DD addresses this challenge by starting to show results from distributed data across global enterprises within minutes instead of today’s standard of weeks, and even months. This game-changing capability vastly reduces costs while greatly mitigating risk and disruption to operations.

Targeted and iterative end point search is a quantum leap in early data assessment, which is critical to legal counsel at the outset of any legal matter. However, under today’s industry standard, the legal team is typically kept in the dark for weeks, if not months, as the manual identification and collection process of distributed, unstructured data runs its expensive and inefficient course.  To illustrate the power and capabilities of X1DD, imagine being able to perform multiple detailed Boolean keyword phrase searches with metadata filters across the targeted end points of your global enterprise. The results start returning in minutes, with granular statistical data about the responsive documents and emails associated with specific custodians or groups of custodians.

Once the legal team is satisfied with a specific search string, after sufficient iteration, the data can then be collected by X1DD by simply hitting the “collect” button. The responsive data is “containerized” at each end point and automatically transmitted to a central location, where all data is seamlessly indexed and ready for further culling and first pass review. Importantly, all results are tied back to a specific custodian, with full chain of custody and preservation of all file metadata.

This effort described above — from iterative distributed search through collection, transmittal to a central location, and indexing of data from thousands of endpoints — can be accomplished in a single day. Using manual consulting services, the same project would require several weeks and hundreds of thousands of dollars in collection costs alone, not to mention significant disruption to business operations. Substantial costs associated with over-collection of data would mount as well.

X1DD operates on-demand where your data currently resides — on desktops, laptops, servers, or even the Cloud — without disruption to business operations and without requiring extensive or complex hardware configurations. Beyond enterprise eDiscovery and investigation functionality, organizations can offer employees the award-winning X1 Search, improving productivity while maintaining compliance.

X1DD will be featured in an April 19 webinar with eDiscovery expert Erik Laykin of Duff & Phelps. Watch a full briefing and technical demo of X1DD and find out for yourself why X1 Distributed Discovery is a game-changing solution. Or please contact us to arrange for a private demo.

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Filed under Best Practices, Corporations, Desktop Search, eDiscovery, eDiscovery & Compliance, Enterprise eDiscovery, Information Governance, Information Management, Preservation & Collection, X1 Search 8