Category Archives: Virtualized Environment

The Post-PC Era Will End eDiscovery Collections as we Know It

Post PC World image

Updated 11/14/2013: Amazon Webs Services announced today a “game changing” cloud-based desktop virtualization offering.

“As of next month, no employees get a new PC, we are going all virtual and B.Y.O.D.” These words, spoken by one of our customers from one of the world’s largest financial institutions, should be disconcerting to anyone in the traditional eDiscovery collection business.  With well over 1000 computer forensics and eDiscovery services businesses in the US and Canada alone, ranging from small shops to large firms with hundreds of eDiscovery professionals on staff, the industry faces substantial disruption going forward. This is because most all of these firms thrive on full disk imaging, or otherwise manual collections, from the PCs and laptops issued to corporate employees, either as a substantial source of revenue, or a foundational first step that feeds into their processing and hosting business.

However, enterprises have entered a “post-PC world,” where desktop virtualization, cloud, social media, and mobile devices are supplanting the traditional PC infrastructure and “local” data storage. In fact, desktop virtualization, which will be about a six billion dollar market in 2016 according to industry researcher the 451 Group, is an ideal infrastructure to enable B.Y.O.D. as employees can have access to a virtual PC across a broad range of devices, from traditional PCs and laptops to smartphones and tablets. However, in such a framework, all the employees’ data and applications are stored and managed centrally in a virtual environment.

In addition to enabling B.Y.O.D., a virtual desktop infrastructure (VDI) provides IT significant benefits through the ability to centrally manage user desktops, gaining efficiencies in costs and resources. VDI provides for simpler desktop provisioning, lower costs for deploying new applications, improved desktop-image management, and improved data integrity through centralized backup services. In addition to a reduction in both desktop operating costs and call support, there is also a reduction in the number and duration of downtime events.

However, finding content is difficult enough on a traditional desktop, but the issue is compounded with the virtualized variety. There are many compelling benefits to VDI, but the architecture does not facilitate or even enable traditional desktop search solutions or physical disk imaging for forensic examination. X1 Search 8 provides search capabilities across physical, virtual and cloud environments with results returned in a single pane. X1 was specifically architected to uniquely and seamlessly operate in virtual desktop environments, including popular Citrix solutions XenApp and XenDesktop.

To further explore the disruptive challenges and benefits of VDI, X1 is partnering with one of the nations’ top VDI consulting firms, Agile 360 in a November 17 webinar (register here) to outline these challenges and opportunities associated with search and information access in VDI environments. We hope you can attend to learn more about the disruptive changes in store for enterprise search and eDiscovery in the Post-PC enterprise.

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Highlights from Amazon’s Cloud eDiscovery and Search Webinar

Recently, Amazon Web Services (AWS) hosted a first of its kind webinar by a major cloud provider addressing the topics of eDiscovery and enterprise search. The webinar showcased solutions that allow organizations to quickly search, identify and act upon distributed data, whether it resides within the enterprise or within the AWS cloud. Vikram Garlapati, an Amazon Web Service Solutions Architect, lead off the discussion.

LTech CIO Eric Klotzko also presented. LTech is a cloud systems integrator and AWS partner supporting implementations of next-generation enterprise search and eDiscovery solutions that install and operate in virtual environments.Amazon Web Services2

Here are some of key highlights and takeaways:

Vikram Garlapati outlined the key benefits of the cloud, including the provisioning of resources on demand as needed as opposed to incurring large capital outlays that must meet organizations’ estimated requirements over a multi-year period. This applies to enterprise software as well, where cloud-enabled eDiscovery software can be provisioned on a monthly, weekly or even daily basis as needed.
The webinar featured a discussion featuring a compare and contrast between AWS’s Cloud Search and X1 Rapid Discovery. The presenters described AWS Cloud Search as a SaaS search engine geared toward the search of websites and static databases. Cloud Search is a solution popular with many developers in specific use cases. X1 Rapid Discovery operates in both a SaaS or IaaS (within the customers cloud instance) environment with an extensive feature set and an intuitive user interface. Vikram Garlapati stated that X1 supports “more of an enterprise scenario.”
Eric Klotzo underscored the limitations of traditional enterprise search solutions that are hardware appliance-based or require an extensive manual on-site install process, thereby rendering such solutions as non-starters for deploying into and operating within virtualized cloud deployments.
Eric also emphasized the importance of supporting hybrid cloud deployments as most cloud adoption involves an often long transitory period: “X1 can install into both the cloud and traditional on-premise locations, providing consolidated access to your data from a single pane of glass, which is very compelling.”

A recording of the AWS webinar is available here >

 

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Filed under Cloud Data, eDiscovery & Compliance, Enterprise eDiscovery, IaaS, Information Management, Preservation & Collection, Uncategorized, Virtualized Environment

Amazon to Host Cloud Webinar on eDiscovery and Enterprise Search

Amazon Web Services2On June 27, Amazon Web Services (AWS) will be hosting a first of its kind webinar by a major cloud provider addressing the topics of eDiscovery and enterprise search.  Per AWS, the webinar will explore solutions that allow organizations to quickly search, identify and act upon distributed data, whether it resides within the enterprise or within the AWS cloud. Vikram Garlapati, an Amazon Web Service Solutions Architect, will lead off the discussion. This is the first time, to our knowledge, that Amazon will be publically addressing eDiscovery in the cloud and featuring a solution like X1 and also the first time they will be featuring a third party enterprise search solution to enable search within the IaaS cloud.

While SaaS hosting of eDiscovery services and some limited enterprise search capabilities by a vendor from their own servers is not new, this webinar will effectively be addressing a very different topic: deploying search solutions for eDiscovery and business productivity into an organizations’ public cloud instance where their data resides. This allows instant and lightning fast indexing, searching, and review of that data in place without having to first export that data out of its native cloud environment.

Also presenting will be LTech CIO Eric Klotzko.  LTech is a cloud systems integrator and AWS partner who is a major proponent of next-generation enterprise search and eDiscovery solutions that install and operate in virtual environments.  Eric will underscore the limitations of traditional enterprise search solutions that are hardware appliance-based or require an extensive manual on-site install process, thereby rendering such solutions as non-starters for deploying into and operating within virtualized cloud deployments.

This is a compelling, very timely topic that impacts the overall enablement and adoption of the cloud. As I blogged about previously, Federal Court Magistrate Judge Andrew Peck of the New York Southern District recently weighed in on public comments on eDiscovery in the cloud. Judge Peck noted that data stored in the cloud is considered accessible data under the Federal Rules of Civil Procedure (see, FRCP Rule 26(b)(2)(B)) and thus treated no differently by the courts in terms of eDiscovery preservation and production requirements as data stored within a traditional network. This brought the following cautionary tale about the costs associated with not having a systematic process for eDiscovery:

Judge Peck told the story of a Chief Information Security Officer who had authority over e-discovery within his multi-billion dollar company who, when told that the company could enjoy significant savings by moving to “the cloud”, questioned whether the cloud provider could accommodate their needs to adapt cloud storage with the organization’s e-discovery preservation requirements. The cloud provider  said it could but at such an increased cost that the company would enjoy no savings at all if it migrated to the cloud.

Having just visited Amazon Web Services headquarters office and meeting with several key senior managers, it is clear this issue is a priority for AWS. This is precisely the reason why we developed X1 Rapid Discovery, version 4. X1RD is a proven and now truly cloud-deployable eDiscovery and enterprise search solution enabling our customers to quickly identify, search, and collect distributed data wherever it resides in the Infrastructure as a Service (IaaS) cloud or within the enterprise.

As far as the major cloud providers, the ones who choose to solve this eDiscovery challenge (along with effective enterprise search) with best practices technology will not only drive significant managed services revenue but will enable a far more rapid adoption of cloud computing.

Please stay tuned for more exciting developments in this next frontier of eDiscovery and enterprise search.

A recording of the webinar is available here >

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Filed under eDiscovery & Compliance, Enterprise eDiscovery, IaaS, Virtualized Environment

X1 Rises Again

Computerworld logo

Earlier this month Robert Mitchell at Computerworld proclaimed that X1 had reemerged in the world of search with X1 Search 8, the new release of our flagship and industry-leading X1 desktop search. (See: X1 Rises Again with Desktop Search 8, Virtual Edition). I think Computerworld is spot on and aptly describes the response and success of X1 Search 8. X1S8 (or “8”) is major advancement of X1 Search.  As mentioned on our recent webinar showcasing X1S8, I wanted to thank our hundreds of thousands of loyal and longtime X1 customers, plus many of the new customers joining us in recent weeks since our highly successful launch of 8.

Overall the response has been tremendous! Since the May 7 release, we have seen shattered sales records coupled with very exciting feedback from our customers, new and old. Based upon the feedback, three improvements to X1S8 are particularly resonating. One is the new and streamlined interface that, combined with a faster and more responsive product, provides an enhanced and highly intuitive user experience. Second, our business users from enterprises large and small are very happy with the built-in and integrated SharePoint support (see video here). And finally, the unique support of virtual desktop infrastructure (VDI) demonstrates that X1 is once again a cutting edge technology that supports our customers’ current as well as future requirements.

X1 has always been a great solution. In July 2010, Network World declared the previous version of X1 to be the leader in its class, selecting X1 as its Clear Choice winner ahead of competitors such as the native Windows Outlook search and Google desktop search. Perhaps not coincidentally, after Network World anointed X1, Google shortly thereafter announced the end of life for its desktop search. Additionally, with Windows 8, Microsoft is apparently moving away from integrated desktop search as the latest Windows OS no longer features a federated search option.

What this means is that X1 not only has risen again, but has a clear lead in the field of search as 8 is a major upgrade to our award-winning previous version. This is particularly true given the virtualization capabilities of X1S8, which we will now be rolling out to many large enterprises that previously could not support any desktop search within their VDI environment. We believe that eventually desktops will be hosted in the cloud, which will require a cloud-based virtual desktop architecture, which X1 already and uniquely supports. So X1 is ready for the cloud when our customers are.

Recently X1 has enjoyed the support of a number of investors who have enabled us to double down on our support of current customers and the development of next generation search and eDiscovery solutions to support enterprises large and small. This includes our enterprise eDiscovery strategy, but it also means channeling additional resources into our core X1 desktop search technology. Look for more innovations to support our loyal customer base including new mobile support, and search of hybrid cloud. And if you haven’t yet seen X1 Search 8, please take it for a spin with a free trial available at this link.

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Filed under Desktop Search, Virtualized Environment

Next Generation Desktop Search for Law Firms and the Enterprise

We are taking a break from eDiscovery and investigations to discuss some big news in the world of X1 search. Today I am excited to announce that we launched a major upgrade to our popular desktop search software, X1 Search 8. In addition to a new, very sleek interface (see screen shot below), and a faster and more scalable index, X1 Search 8 (X1S8) features two distinct game-changers.

Click to enlarge

Click to enlarge

First, X1S8 comes with a built-in SharePoint connector. SharePoint is proliferating throughout the enterprise, and X1S8 provides an outstanding search experience of SharePoint, which we believe is a vast improvement over native SharePoint Search. All search results are displayed in a single sortable view with a full-fidelity preview pane, in the same view as your local files an emails. The feedback from many enterprises is that X1 now has the best search of SharePoint in the business.

The second game-changer is that X1 Search 8 is fully compatible with desktop virtualization. Finding content is difficult enough on a traditional desktop, but the issue is compounded with the virtualized variety. There are many compelling benefits to desktop virtualization, but the architecture does not facilitate or even enable traditional desktop search solutions. X1 Search 8 provides search capabilities across physical, virtual and cloud environments with results returned in a single pane. X1 was specifically architected to uniquely and seamlessly operate in virtual desktop environments, including popular Citrix solutions XenApp and XenDesktop.

Here is a 2 minute video demo overview and another demo video specific to our integrated SharePoint search support.

At just $49.95 per seat, X1 Search 8 is a time-saving, intuitive tool that saves enterprises time and money. For more information, visit www.x1.com.

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Filed under Cloud Data, Enterprise eDiscovery, Virtualized Environment