Tag Archives: digital-forensics

The Business Case for In-House eDiscovery: Lessons from Two Prominent Corporate eDiscovery Counsel

By John Patzakis

Building a Business and Legal Case for In-House eDiscovery

In a recent webinar hosted by Ad Idem, a non-profit legal education provider for in-house counsel, attorneys Kelly Twigger and Eric Stansell offered a compelling roadmap for corporate legal departments looking to bring eDiscovery and information governance (InfoGov) in-house. Their insights cut through the complexity of traditional discovery models and emphasized the strategic, operational, and legal advantages of internalizing these processes. For legal professionals navigating mounting data volumes and rising litigation costs, their discussion provided both practical guidance and a call to rethink legacy workflows.

Eric Stansell, Senior Counsel for Discovery at Tyson Foods, opened with a candid reflection on how his role was created to address the company’s need for a more efficient eDiscovery program. He emphasized that building a business case for in-house capabilities starts with understanding the “why”—whether it’s cost savings, risk reduction, or process defensibility. Stansell emphasized that standardizing internal processes not only improves consistency but also enhances defensibility and reduces exposure by limiting data sprawl across external vendors.

Kelly Twigger — who is one of if not the top eDiscovery lawyer in the field in my opinion — built on Stansell’s narrative by stressing the importance of conducting a thorough assessment before launching any in-house initiative. She encouraged legal teams to break down business cases into manageable chunks, identifying quick wins such as revising email retention policies. Twigger noted that internal culture shifts and stakeholder alignment are just as critical as technology adoption. Her approach favors incremental change backed by measurable ROI, rather than sweeping transformations that risk overwhelming legal and IT teams.

Both speakers underscored the importance of engaging multiple stakeholders. Stansell shared Tyson’s experience with cross-functional collaboration, highlighting how legal, IT, audit, and compliance teams must be involved from the outset. As one example of such collaboration, Stansell noted that eDiscovery enterprise search and collection software procured by the legal team can also address key IT security priorities such as PII data audits and internal investigations.

Twigger also delivered a deep dive into the proportionality principles now codified under the Federal Rules of Civil Procedure, urging legal teams to build factual arguments early in the discovery process. She explained that proportionality isn’t just about cost—it’s about narrowing scope through targeted custodians, refined date ranges, and iterative search terms. Stansell added that understanding custodians’ roles and historical relevance can help avoid unnecessary data collection, further supporting proportionality claims in court.

One of the most pressing issues Twigger addressed was the evolving case law around hyperlinked files. She traced the trajectory from Nichols v. Noom, Inc.—where hyperlinks were deemed not attachments—to more recent rulings that treat them as discoverable content depending on technological capabilities. Twigger cited In re Uber and Young v. Salesforce to illustrate how courts are increasingly expecting parties to preserve and produce hyperlinked documents, especially when shared via chat platforms or collaborative tools.

Twigger warned that failing to understand your organization’s tech stack could lead to costly missteps. She recommended that in-house counsel proactively assess their systems—especially Microsoft 365 environments—to determine what’s feasible when it comes to hyperlink preservation and production. She also highlighted X1 Discovery’s capabilities, noting that X1’s software can automate the collection of contemporaneous versions of hyperlinked documents in M365, support targeted Teams chat collection as well as many other data sources, making X1 a valuable solution for defensible in-house eDiscovery.

In closing, both Twigger and Stansell made it clear that bringing eDiscovery and InfoGov in-house isn’t just a cost-cutting measure—it’s a strategic imperative. With the right mix of technology, process, and cross-functional collaboration, legal departments can gain control, reduce risk, and improve outcomes. Their insights serve as a blueprint for legal teams ready to evolve beyond reactive discovery and toward a proactive, integrated approach.

The recording of the webinar can be accessed here.

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Filed under Best Practices, Case Law, Cloud Data, Corporations, ECA, eDiscovery & Compliance, Enterprise eDiscovery, ESI, Information Governance, m365, MS Teams, Preservation & Collection

Courts Favor Targeted eDiscovery Collections, but It Is Up to In-House Teams to Enable Such Cost Saving Proportional Efforts

By John Patzakis

In-House Legal Teams Enable Cost Savings

Corporate legal departments face ever-increasing costs and risk related to eDiscovery, driven largely by excessive and indiscriminate data collection. Many organizations default to an overbroad “collect everything” approach out of an abundance of caution or due to inefficient workflows imposed by third-party service providers or even outside counsel. Over collection results in far higher costs upstream, critical delays and increased risk. However, for this reason courts consistently endorse proportional and targeted discovery practices that balance the needs of litigation with cost-effectiveness and reasonableness. But in order to best realize the benefits of proportionality, organizations should establish an in-house eDiscovery capability supported by best-practices technology.

Courts Support Proportional and Targeted ESI Collection
The Federal Rules of Civil Procedure (FRCP) emphasize proportionality and reasonableness in discovery. Specifically, Rule 26(b)(1) limits discovery to information that is relevant to any party’s claim or defense and proportional to the needs of the case.

Courts have routinely upheld this principle, encouraging parties to avoid overbroad collections:

  1. The Sedona Conference Principles
    While not binding, courts frequently rely on The Sedona Principles, which advocate for “reasonable and good faith efforts” to identify relevant ESI. (See The Sedona Principles, Third Edition, 19 Sedona Conf. J. 1 (2018)). Courts cite these principles to support reasonable limits on preservation and collection.
  2. In re Bard IVC Filters Prods. Liab. Litig., 317 F.R.D. 562 (D. Ariz. 2016)
    Here, the court recognized the proportionality limits of Rule 26(b)(1) and ruled that the defendant’s proposed targeted discovery approach—using custodians, date ranges, and agreed-upon search terms—satisfied its obligations.
  3. Oxbow Carbon & Minerals LLC v. Union Pacific Railroad Co., 322 F.R.D. 1 (D.D.C. 2017)
    The court rejected broad discovery requests that lacked proportionality, holding that the producing party could limit its search for ESI to agreed-upon custodians and relevant date ranges. The court emphasized that broad, burdensome demands are contrary to Rule 26(b)(1).
  4. Hernandez v. City of Houston, No. 4:16-CV-3577, 2020 WL 2542625 (S.D. Tex. May 19, 2020)
    Here, the court denied a motion to compel additional production of ESI beyond agreed search terms, explaining that the requested expansion was disproportionate given the marginal relevance and substantial burden of additional collection.

These and other decisions (further analysis available here) demonstrate that targeted, proportional collection efforts are not only defensible but expected by the courts. Overcollection is hardly mandated by the court and, in fact, can increase risk by preserving irrelevant or privileged information unnecessarily.

So, the problem is not the law. The challenge is that many eDiscovery service providers favor full disk imaging or other forms of massive data over-collection for two reasons: 1) As they are not integrated into a company’s IT data architecture with an established and repeatable process, they revert to a reactive, once-off effort to collect everything that could possibly be relevant; and 2) They are financially incentivized to collect as much data as possible.

Advantages of In-House eDiscovery Capabilities for Targeted Collections
To align with the principles of proportionality, legal departments should move away from the outsourced collection model that favors bulk extraction. Instead, maintaining an in-house eDiscovery capability provides the following key advantages:

  1. Integrated, Precise Search and Collection
    Solutions like X1 Enterprise are designed to index data in place, allowing corporate legal and IT teams to search, cull, and collect only what is relevant—without moving massive volumes of unnecessary data. This reduces costs and minimizes data exposure.
  2. Iterative, Defensible Process
    With in-house capabilities, legal teams can collaborate directly with IT to conduct collections iteratively. They can refine search criteria and custodians in real-time, in response to case developments or meet-and-confer negotiations, ensuring defensibility and responsiveness.
  3. Faster Response Times and Lower Costs
    Deeply integrated technology removes reliance on expensive, reactive third-party vendors who often require full data exports up front. By indexing data where it resides, in-house teams can respond quickly to litigation holds and discovery deadlines.
  4. Enhanced Compliance and Risk Management
    By avoiding massive data dumps, corporations reduce the risk of producing irrelevant, privileged, or sensitive data unnecessarily. Proportionality helps mitigate privacy risks and comply with data minimization principles under privacy laws like the GDPR and CCPA.
  5. Control and Repeatability Across Multiple Use Cases
    In-house solutions preserve institutional knowledge and workflows. Future cases can reuse workflows and search parameters, creating repeatable, consistent, and auditable processes. Further, the same process can be readily leveraged for various information governance and other compliance use cases.

Conclusion
Courts expect discovery to be proportional, targeted, and reasonable—not excessive or indiscriminate. Establishing an in-house eDiscovery capability with proven integrated technology like X1 Enterprise allows your organization to operationalize this legal standard. By doing so, you will reduce costs, minimize risks, and demonstrate good faith compliance with discovery obligations.

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Filed under Best Practices, CaCPA, Cloud Data, Corporations, ECA, eDiscovery, eDiscovery & Compliance, Enterprise eDiscovery, ESI, GDPR, m365, Preservation & Collection, proportionality