Category Archives: ESI

Courts Favor Targeted eDiscovery Collections, but It Is Up to In-House Teams to Enable Such Cost Saving Proportional Efforts

By John Patzakis

In-House Legal Teams Enable Cost Savings

Corporate legal departments face ever-increasing costs and risk related to eDiscovery, driven largely by excessive and indiscriminate data collection. Many organizations default to an overbroad “collect everything” approach out of an abundance of caution or due to inefficient workflows imposed by third-party service providers or even outside counsel. Over collection results in far higher costs upstream, critical delays and increased risk. However, for this reason courts consistently endorse proportional and targeted discovery practices that balance the needs of litigation with cost-effectiveness and reasonableness. But in order to best realize the benefits of proportionality, organizations should establish an in-house eDiscovery capability supported by best-practices technology.

Courts Support Proportional and Targeted ESI Collection
The Federal Rules of Civil Procedure (FRCP) emphasize proportionality and reasonableness in discovery. Specifically, Rule 26(b)(1) limits discovery to information that is relevant to any party’s claim or defense and proportional to the needs of the case.

Courts have routinely upheld this principle, encouraging parties to avoid overbroad collections:

  1. The Sedona Conference Principles
    While not binding, courts frequently rely on The Sedona Principles, which advocate for “reasonable and good faith efforts” to identify relevant ESI. (See The Sedona Principles, Third Edition, 19 Sedona Conf. J. 1 (2018)). Courts cite these principles to support reasonable limits on preservation and collection.
  2. In re Bard IVC Filters Prods. Liab. Litig., 317 F.R.D. 562 (D. Ariz. 2016)
    Here, the court recognized the proportionality limits of Rule 26(b)(1) and ruled that the defendant’s proposed targeted discovery approach—using custodians, date ranges, and agreed-upon search terms—satisfied its obligations.
  3. Oxbow Carbon & Minerals LLC v. Union Pacific Railroad Co., 322 F.R.D. 1 (D.D.C. 2017)
    The court rejected broad discovery requests that lacked proportionality, holding that the producing party could limit its search for ESI to agreed-upon custodians and relevant date ranges. The court emphasized that broad, burdensome demands are contrary to Rule 26(b)(1).
  4. Hernandez v. City of Houston, No. 4:16-CV-3577, 2020 WL 2542625 (S.D. Tex. May 19, 2020)
    Here, the court denied a motion to compel additional production of ESI beyond agreed search terms, explaining that the requested expansion was disproportionate given the marginal relevance and substantial burden of additional collection.

These and other decisions (further analysis available here) demonstrate that targeted, proportional collection efforts are not only defensible but expected by the courts. Overcollection is hardly mandated by the court and, in fact, can increase risk by preserving irrelevant or privileged information unnecessarily.

So, the problem is not the law. The challenge is that many eDiscovery service providers favor full disk imaging or other forms of massive data over-collection for two reasons: 1) As they are not integrated into a company’s IT data architecture with an established and repeatable process, they revert to a reactive, once-off effort to collect everything that could possibly be relevant; and 2) They are financially incentivized to collect as much data as possible.

Advantages of In-House eDiscovery Capabilities for Targeted Collections
To align with the principles of proportionality, legal departments should move away from the outsourced collection model that favors bulk extraction. Instead, maintaining an in-house eDiscovery capability provides the following key advantages:

  1. Integrated, Precise Search and Collection
    Solutions like X1 Enterprise are designed to index data in place, allowing corporate legal and IT teams to search, cull, and collect only what is relevant—without moving massive volumes of unnecessary data. This reduces costs and minimizes data exposure.
  2. Iterative, Defensible Process
    With in-house capabilities, legal teams can collaborate directly with IT to conduct collections iteratively. They can refine search criteria and custodians in real-time, in response to case developments or meet-and-confer negotiations, ensuring defensibility and responsiveness.
  3. Faster Response Times and Lower Costs
    Deeply integrated technology removes reliance on expensive, reactive third-party vendors who often require full data exports up front. By indexing data where it resides, in-house teams can respond quickly to litigation holds and discovery deadlines.
  4. Enhanced Compliance and Risk Management
    By avoiding massive data dumps, corporations reduce the risk of producing irrelevant, privileged, or sensitive data unnecessarily. Proportionality helps mitigate privacy risks and comply with data minimization principles under privacy laws like the GDPR and CCPA.
  5. Control and Repeatability Across Multiple Use Cases
    In-house solutions preserve institutional knowledge and workflows. Future cases can reuse workflows and search parameters, creating repeatable, consistent, and auditable processes. Further, the same process can be readily leveraged for various information governance and other compliance use cases.

Conclusion
Courts expect discovery to be proportional, targeted, and reasonable—not excessive or indiscriminate. Establishing an in-house eDiscovery capability with proven integrated technology like X1 Enterprise allows your organization to operationalize this legal standard. By doing so, you will reduce costs, minimize risks, and demonstrate good faith compliance with discovery obligations.

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Filed under Best Practices, CaCPA, Cloud Data, Corporations, ECA, eDiscovery, eDiscovery & Compliance, Enterprise eDiscovery, ESI, GDPR, m365, Preservation & Collection, proportionality

Modernizing eDiscovery: A Huge Strategic Win for Legal Operations Executives

By John Patzakis

Modern In-Place Data Discovery

For today’s corporate legal departments, controlling runaway costs is no longer optional — it’s a mandate. Nowhere is this more evident than in the spiraling expenses for outsourced eDiscovery and information governance services. While litigation and regulatory demands continue to grow, many organizations still rely heavily on costly outside service providers to identify, collect, process, and produce electronically stored information (ESI). This outdated model drains budgets, strains timelines, and introduces unnecessary risk.

Enter the modern legal operations executive. One of their core responsibilities is to identify inefficiencies and leverage technology to reduce costs and streamline workflows. Modernizing eDiscovery and information governance processes is a very fertile and high-impact opportunity to do exactly that. Doing so can save organizations tens of millions of dollars in hard (actual) costs. Here’s how:

1) Bring eDiscovery In-House and Slash Costs with the Right Technology

Outsourced eDiscovery vendors typically charge steep hourly rates and volume-based markups for even routine tasks like identifying and collecting custodial data. Yet studies — and real-world case studies — consistently show that corporations can reduce eDiscovery costs by up to 90% by adopting targeted collection and in-place search technology.

Solutions like X1 Enterprise enable legal and compliance teams to index and search data in place — without cumbersome, time-consuming manual collection. By deploying this technology internally, the legal operations team can replace costly third-party workflows, including highly inefficient Microsoft 365 processes, with faster, defensible, and far less expensive processes. This means greater control over timelines and budgets, and reduced exposure to data security risks associated with handing over large volumes of sensitive information to multiple vendors.

2) Drive Broader Efficiencies Beyond Litigation

The benefits of a modern eDiscovery platform extend far beyond document production in a lawsuit. The same technology can be leveraged for critical information governance and data compliance functions. For example, when a company needs to respond to internal audits, regulatory data access requests, or data privacy audits and inquiries, in-place search capabilities allow teams to quickly find and manage relevant data without reinventing the wheel each time.

Legal operations executives can champion the use of enterprise eDiscovery tools for these broader use cases, creating synergies between compliance, privacy, IT, and legal teams. This not only reduces redundant spending on separate point solutions but also ensures better control of data and improved risk management across the organization.

3) Partner with Finance to Uncover Hidden Cost Savings

A key role of legal operations is to align legal spend with broader corporate financial goals. When evaluating an in-house eDiscovery solution, legal ops leaders should engage their CFO early. One common pitfall is focusing solely on capital IT budgets while overlooking how much is siphoned away from the legal operating budget to fund expensive outsourced eDiscovery services.

In one real-world example, a company assumed they could not afford an internal solution based on their limited IT budget. However, when they worked with their CFO to analyze total eDiscovery spending, they discovered they were paying tens of millions annually from a separate operating budget to outside providers. Redirecting even a fraction of this spend towards a robust internal platform not only paid for the technology but will yield millions in net savings — year after year.

Final Thoughts

For legal operations executives looking to deliver immediate cost savings, increase efficiency, and elevate the department’s strategic value, modernizing eDiscovery and information governance processes is perhaps their greatest opportunity for an immediate and significant impact. By bringing the process in-house with proven technology like X1 Enterprise, expanding its use to multiple compliance and governance scenarios, and partnering with finance to eliminate wasteful spending, legal operations can transform eDiscovery and information governance from a financial drain into a model of operational excellence.

Interested in learning more about how to achieve this transformation? Schedule a briefing today at sales@x1.com or visit www.x1.com/solutions/x1-enterprise-platform.

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Filed under Best Practices, Cloud Data, Corporations, Data Audit, ECA, eDiscovery, eDiscovery & Compliance, Enterprise eDiscovery, Enterprise Search, ESI, Information Access, Information Governance, Information Management, m365, Preservation & Collection, Records Management

X1 Enterprise Is the Gold Standard for Data Separation in M&A Matters

By John Patzakis and Charles Meier

X1 is the Gold Standard in Data Separation

Corporate mergers and acquisitions are complex enough on their own — but when a deal involves the divestiture of an entire business unit or a carve-out of specific departments, the stakes for separating data correctly and efficiently become even higher. Legal and IT teams must identify and surgically separate emails, documents, and other unstructured electronic information to ensure that the right data goes to the acquiring party — and that what must be retained remains secure and compliant with privacy and legal requirements.

This data separation exercise is notorious for being time-consuming, extremely expensive, and highly disruptive. This is because traditional methods require heavy lifting by IT teams and service providers, endless back-and-forth with custodians, and mass data collections that literally double the risk. Worse yet, Microsoft Purview, with its known throttling and low throughput challenges for M 365 data, is not up to the task for data separation matters that invariably involve at least dozens of terabytes. These inefficiencies all lead to severe regulatory risks, runaway costs, and critical delays.

There is, however, a far better way — X1 Enterprise. Several major corporations have recently employed X1 Enterprise in high-stakes data separation matters. Once completed, the comments from our customers are the same: There was no other way they could have done it without spending millions of dollars on time-consuming and disruptive services.

Data Separation Is Not Just Another eDiscovery Project

Unlike standard eDiscovery, a divestiture-driven data separation project must carve out large volumes of live, operational data while the business continues to run. Legacy tools and processes require copying and moving the entire subject data set to a separate repository for indexing and searching — adding huge costs, time delays, and operational risk.

X1 Enterprise’s game-changing advantage lies in its distributed micro-indexing architecture and true index-in-place capability. This unique approach allows organizations to instantly search, categorize, and separate or otherwise remediate massive volumes of data where it resides — without duplicating and exporting entire data sets to third-party servers for processing.

In practical terms, this means:

Lightning-Fast Search: X1 Enterprise creates lightweight, local micro-indexes on endpoints and servers across the organization. Search results come back in seconds, no matter where the data lives — on laptops, file shares, or cloud repositories such as M365.

Minimal Disruption: Because the data stays in place, there is no need to duplicate or move sensitive content, minimizing the risk of data leakage, avoiding the bottlenecks that come with data copying and migration for centralized processing, and enabling the actual remediation to be infinitely more effective by working on the live data set. How do you execute data separation when you are working off a stale copy of the data for the categorization effort? The short answer: Up to millions of dollars in manual services to go back to the “original data” and manually separate the data for each employee and their respective data sources.

Scalability and Control: Whether the divestiture involves hundreds or thousands of custodians across geographies, X1 Enterprise scales seamlessly while giving legal and IT teams centralized control and real-time oversight.

Defensible Process: Legal teams can generate audit trails, reports, and logs to demonstrate a precise and defensible chain of custody, which is critical for regulatory and contractual compliance.

The Bottom Line: Much Faster, with Dramatically less Cost and Risk.

When time is money — and delays can put entire deals at risk — organizations cannot afford cumbersome, legacy eDiscovery workflows for carve-out data separation projects. X1 Enterprise’s innovative architecture empowers legal, compliance, and IT teams to execute precise data separations faster, with dramatically lower cost and business impact.

For any organization facing a merger, acquisition, or divestiture, X1 Enterprise is not just an upgrade — it is the modern standard for high-stakes data separation and governance.

Learn more about how X1 Enterprise can streamline your next M&A project. Schedule a demo today at sales@x1.com or visit  www.x1.com/solutions/x1-enterprise-platform.

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Filed under Best Practices, Case Study, Cloud Data, compliance, Corporations, Data Audit, ECA, eDiscovery & Compliance, Enterprise eDiscovery, ESI, GDPR, Information Access, Information Governance, Information Management, m365, Preservation & Collection, Records Management

Law Firms and Major Enterprises Are Rapidly Moving to X1 Search As Traditional Enterprise Search Becomes Obsolete

By John Patzakis and Chas Meier

Are you tired of wasting hours each week fruitlessly searching across emails, documents, cloud services, and local drives? You’re not alone. Law firms and major enterprises are increasingly recognizing the inherent limitations of legacy enterprise search solutions and turning decisively toward X1 Search.

X1 Search delivers a revolutionary user-based search experience that dramatically boosts productivity. Demand for X1 Search has skyrocketed this year—one major federal agency is expanding from 20,000 to over 40,000 licenses to equip every employee. Nearly half of AMLAW 100 firms now deploy or are actively considering X1. Why this rapid shift?

Traditional enterprise search solutions are fundamentally broken in today’s hybrid-cloud enterprise landscape. They rely heavily on outdated architectures that require mass data duplication and centralization—approaches rendered obsolete by remote work and distributed platforms such as Microsoft 365 and Google Workspace. Specifically, traditional tools face:

  1. Scalability Roadblocks: Centralizing terabytes of distributed unstructured data is now effectively impossible in the modern enterprise.
  2. Incompatibility with Modern Platforms: Legacy systems struggle to integrate effectively with platforms like Microsoft 365 due to restrictive APIs and loss of security permissions when the data is copied and exported en masse.
  3. Regulatory and Governance Challenges: Mass duplication of sensitive data violates critical data protection regulations and contradicts fundamental information governance principles. The GDPR specifically mandates data minimization, particularly when viable alternative technologies exist, as evaluated through a Data Privacy Impact Analysis (DPIA).

Employees in modern organizations effectively have two viable search options: the limited native Windows search or the robust, efficient capabilities of X1 Search. Microsoft Copilot itself recently highlighted X1 Search’s advantages:

“X1 Search offers advanced indexing, instant search-as-you-type capabilities, powerful filtering, keyword highlighting, and document/email previews, significantly surpassing standard Windows Search. Moreover, X1 seamlessly searches across emails, documents, cloud storage, archived data, and more—far beyond Windows Search capabilities.”

X1 Search introduces an entirely new, distributed search architecture uniquely suited to today’s enterprise environments:
Distributed Micro-Indexing: Patented technology ensures secure, permission-aligned indexing, granting employees immediate, secure access to authorized data only.
No Mass Data Duplication: Interact directly with original documents without unnecessary duplication, ensuring compliance and efficiency.
True Federated Search: Search instantly and iteratively across M365, Google Workspace, Slack, and local data sources within a single unified search field—a capability unmatched by any other solution.

The latest X1 Search transcends desktop limitations, instantly searching Microsoft Email, Teams, Slack, OneDrive, SharePoint, local files, and now Google Drive and Gmail, all from one intuitive interface. This empowers users to reclaim hours each day, dramatically boosting productivity.

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Filed under Best Practices, Business Productivity Search, Cloud Data, Corporations, Data Audit, Desktop Search, eDiscovery, Enterprise Search, ESI, GDPR, Google Workspace, Hybrid Search, Information Governance, Information Management, m365, MS Teams, OneDrive, SharePoint

Inactive Mailboxes in M365 Present Significant Hidden Risks and Costs

By Chas Meier and John Patzakis

In our recent blog post, we outlined the challenges associated with inactive mailboxes in Microsoft 365. The response was very positive, and this post dives a bit deeper into the specific challenges with MS Purview in addressing inactive mailboxes, including some hidden pitfalls and risks that many enterprises may not be aware of.

Limited Visibility in Microsoft Purview
Microsoft Purview allows users with the eDiscovery Manager role (each provisioned with an E5 license) to search both active and inactive mailboxes to meet legal or regulatory requirements. However, one of the first hurdles administrators face is simply identifying which mailboxes are inactive. Inactive mailboxes do not appear in the standard active user lists and require additional steps to locate, whether through Purview or the Microsoft 365 admin center. An even bigger challenge is Purview’s limitation: when you query for inactive mailboxes, it will only display a maximum of 5,000—even if more exists. One of our customers, for example, discovered tens of thousands of additional inactive mailboxes using X1, far exceeding Purview’s 5,000 limit. Compounding this challenge, Purview cannot distinguish between an inactive mailbox placed on litigation hold versus one on a retention tag for other reasons, leaving organizations unable to quickly determine which mailboxes are truly subject to legal holds.

How Inactive Mailboxes Are Created
This problem partly stems from Microsoft 365’s process for creating inactive users. Under pressure to free up M365 licenses for new employees, administrators might place holds or retention tags on a departing user’s account “just to be safe” until they know how to manage that user’s data. Once the license is removed, a grace period begins; after it expires, the mailbox is moved into the inactive mailbox collection, ensuring its contents remain discoverable for eDiscovery and compliance purposes.

However, there is no built-in mechanism to automatically remove these holds once they are no longer needed, so IT and legal teams must manually intervene. As a result, organizations with high turnover often retain far more inactive mailboxes than necessary. This not only increases legal exposure but will also incur additional costs when Microsoft begins charging storage fees on January 27, 2025 for inactive M365 accounts on retention and legal holds. (Manage unlicensed OneDrive user accounts – SharePoint in Microsoft 365 | Microsoft Learn)

X1 Enterprise 5.3: A Streamlined Approach
With X1 Enterprise 5.3, legal and compliance professionals can now process inactive mailboxes directly within the platform using only a single E5 license and are not subject to Purview’s listing limit of 5,000 inactive mailboxes. This direct integration ensures that all preserved mailboxes are accessible and actionable.

Even better, many of our customers employ X1 Enterprise to proactively perform targeted preservation collections on M365 accounts and other sources such as laptops for departing employees, a streamlined process that significantly reduces both cost and risk.

Please contact us at the link below if you have any additional questions about inactive mailboxes in M365 and would like to inquire about a free “health check” assessment of the scope of your inactive mailboxes.

Ready to Learn More?
The X1 Enterprise Platform is available now from X1 and its global channel network in the cloud, on-premises, and with our services available on-demand. For a demonstration of the X1 Enterprise Platform, contact us at sales@x1.com. For more details on this innovative solution, please visit www.x1.com/solutions/x1-enterprise-platform.

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Filed under Best Practices, Cloud Data, Corporations, eDiscovery, eDiscovery & Compliance, Enterprise eDiscovery, ESI, law firm, m365