Tag Archives: search

Cloud Search Is Important, But Only A Piece Of The Enterprise Search Puzzle

by Barry Murphy

In an earlier post, I described the importance of having the ability to quickly search for information stored in the Cloud.  The post pointed out that Cloud search is somewhat more complicated than one might think at first glance because the speed of search is affected by how close the index lives to the actual data in the Cloud infrastructure.  One comment I received was that Cloud search can be fast and simple if the Cloud vendor promises a certain service level for query times and results.  That can address part of the issue around search (although IaaS providers – what we are truly talking about when we say “Cloud” – are typically not interested in guaranteeing SLAs for things like search because they allow customers to provision their infrastructure set to enable fast search with products like X1 Rapid Discovery).  Even if a Cloud vendor were to guarantee phenomenal search SLAs, the issue of unified enterprise search of all information still remains.

The reality is that enterprises and government agencies store information in “hybrid” environments that encompass on-premise systems within corporate data centers, virtualized systems that companies operate, and Cloud-based repositories.  Research firm Gartner predicts that by 2017, half of mainstream enterprises will have a hybrid cloud.  And, research from NetApp shows that organizations will be managing data across multiple cloud environments, not just a single provider, per se.

Click image to enlarge

Click image to enlarge

These are exciting developments.  As organizations embrace more modern infrastructures, there are many benefits to be had.  What we need to remember, however, is that business professionals still need to quickly find and take action on their information assets to do their jobs.  As that information gets further scattered, enterprise search will take on increased importance.  Workers don’t care if their data is stored on-premise or in the Cloud as long as they can quickly find it in an easy-to-use interface.

The challenge for today’s organizations is that information now lives in multiple infrastructures – on-premise, virtual, Cloud, or most frequently, a hybrid of all of these.  Current approaches to including Cloud-based data in enterprise search and eDiscovery require downloading a copy of the data to search so that it resides alongside other local content.  Unfortunately, that defeats the purpose of storing the data in the Cloud in the first place.

This takes me back to my original point:  Cloud search is very important.  But, Cloud search cannot simply exist in a vacuum.  An effective enterprise search solution will combine on-premise search capabilities that can talk to search in the Cloud – without requiring downloading the cloud-based information in order to search across all data.

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Filed under Cloud Data, Enterprise Search

Search as a Desktop Virtualization Enabler

Desktop_virtualizationby Barry Murphy

 

Too often, search is taken for granted.  When I first started doing research on eDiscovery in the cloud, the prevailing attitude was, “as long as information is searchable, eDiscovery is taken care of.”  Sadly, many organizations have learned the hard way that it is not that easy.  There is much more to search than meets the eye.  But, most organizations do not figure that out until it is too late – until search does not work in the desired manner or at the required speed.

eDiscovery is not the only area where search is overlooked and becomes an issue.  In fact, search is a critical function for today’s knowledge worker.  Despite the importance of information access, unified search of workers’ most critical assets (email, files, desktop content, and SharePoint) is not always a huge requirement of IT organizations.  It is to end-users, however, and that is one of the reasons that X1 has had such success with the Search 8 product – it has a user-friendly interface that provides simple, fast access to the information assets users need the most.

The lesson that I have taken away from being involved in the search market is that search as a standalone application may not seem sexy, but it provides a real return on investment.  It also allows organizations to ensure that investments in other technologies are optimized.  This fact can be seen especially in virtual desktop (VDI) environments.  Desktop virtualization promises many benefits: lower IT costs; streamlined administration of IT assets; and end-user flexibility in terms of accessing the desktop from anywhere.  Given the popularity of BYOD, the consumerization of IT, and the need for mobility to support telecommuting, VDI is becoming more and more important.

It is the little details of IT projects, however, that can have big impact on results.  Some organizations find that the cost savings anticipated from VDI are less than expected because of high disk resources necessary to support Windows indexing on the virtual desktop.  Or, best practice is followed and Windows indexing is turned off – and then users are unable to search for information on their desktops.  There are two possible outcomes from this, and both are bad:  either users are rendered unproductive because they cannot easily find information or they simply reject the virtual desktop and find ways around the system.

In order to ensure that VDI deployments meet expectations, organizations can build unified search into requirements early on.  At the very least, this will help to ensure that end-users are more receptive to the virtual desktop and allow them to remain productive.  Getting end-users to buy in is often half the battle when deploying new technology.  As I mentioned, though, search is often an afterthought – an issue that only comes up after a VDI deployment where end-users complain or reject the solution outright.  That is why it is important to make search a requirement early on.

When it comes to VDI environments, a good search solution must decouple the search UI from the indexing service.  Otherwise, indexing will require virtual desktop computing resources and cut into VDI cost savings.  The goal is to minimize the RAM usage and search client footprint on the virtual desktop.   It sounds simple, but traditional search solutions are not architected for this.  We at X1 are doing a webinar with Citrix on this very issue – enabling lightning-fast search in VDI environments.  The webinar is on April 10, 2014 at 1pm ET / 10am PT.  Please click here if you would like to join us to learn how to use search to enable optimization of desktop virtualization deployments.

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Filed under Desktop Search, Enterprise eDiscovery, Information Access

Dr. Michael Levitt: World Famous Scientist, Nobel Laureate, and X1 Power User

Michael Levitt Nobel Prize in Chemistry 2013

Michael Levitt
Nobel Prize in Chemistry 2013

Recently I had the distinct honor of speaking with Dr. Michael Levitt, a 2013 Nobel Prize winner for Chemistry, and highly regarded Professor of Structural Biology at Stanford University. The Nobel Committee awarded Dr. Levitt a Nobel in recognition of his research in computational biology, “for the development of multiscale models for complex chemical systems.” He is also a “huge fan” of X1. When Dr. Levitt and I spoke, he discussed his daily use of X1 Search and how it is essential to his research and professional productivity. “X1 saves me many hours per week,” per his unsolicited email to us at X1 that initiated our dialogue, “I cannot survive without it.”

A computer-savvy scientist, Dr. Levitt relies on a Macintosh laptop with VMWare virtualization running a Windows OS, where he stores 200 gigabytes of data, including 40 gigabytes of over 300,000 emails, and of course relies on X1 to make sense of it all. “Next to my computer itself, X1 is the one tool I can’t do without,” explained Dr. Levitt.  “People use the term ‘big data’ a lot these days, but the most important ‘big data’ for me is the 200 gigabytes on my laptop that consists of decades of research, important communications with fellow academics, and other key resources.  X1 enables me to find what I am looking for instantaneously. It is a very effective interface to all of my information.”

Dr. Levitt credits X1’s lightning-fast, iterative and faceted search capability, along with X1’s reliability and stability, as enabling him to quickly and tactically sift through 200 gigabytes of emails and academic research. “X1 is an intimate part of my workflow — it is essentially an extension of my mind when I engage in information retrieval, which is many times an hour during my workday.”

In addition to locating his research and other critical data, X1 proved very handy to Dr. Levitt in managing an important email response project. “When I was awarded the Nobel, I received over two thousand congratulatory emails. I used X1 to cross reference my sent folder to make sure I replied to them all. That X1 shortcut saved me several hours alone!”

Dr. Levitt’s testimonial echoes similar sentiments expressed by many high-powered business professionals at top financial institutions, major law firms, consulting companies and science and engineering firms. They all rely on X1 to dramatically enhance their productivity by quickly locating their information amongst an ever-increasing avalanche of emails and other data.

We here at X1 extend our congratulations to Dr. Levitt for his 2013 Nobel prize in Chemistry, as well as our sincere thanks to him for reaching out to us and sharing his enthusiastic feedback on X1 search, which, incidentally, is completely gratis. “Just keep developing great software” is all he asked for in return.

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For more information about X1 Search 8, including a free 14 day trial, please visit here >

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Filed under Case Study, Desktop Search

X1 Rises Again

Computerworld logo

Earlier this month Robert Mitchell at Computerworld proclaimed that X1 had reemerged in the world of search with X1 Search 8, the new release of our flagship and industry-leading X1 desktop search. (See: X1 Rises Again with Desktop Search 8, Virtual Edition). I think Computerworld is spot on and aptly describes the response and success of X1 Search 8. X1S8 (or “8”) is major advancement of X1 Search.  As mentioned on our recent webinar showcasing X1S8, I wanted to thank our hundreds of thousands of loyal and longtime X1 customers, plus many of the new customers joining us in recent weeks since our highly successful launch of 8.

Overall the response has been tremendous! Since the May 7 release, we have seen shattered sales records coupled with very exciting feedback from our customers, new and old. Based upon the feedback, three improvements to X1S8 are particularly resonating. One is the new and streamlined interface that, combined with a faster and more responsive product, provides an enhanced and highly intuitive user experience. Second, our business users from enterprises large and small are very happy with the built-in and integrated SharePoint support (see video here). And finally, the unique support of virtual desktop infrastructure (VDI) demonstrates that X1 is once again a cutting edge technology that supports our customers’ current as well as future requirements.

X1 has always been a great solution. In July 2010, Network World declared the previous version of X1 to be the leader in its class, selecting X1 as its Clear Choice winner ahead of competitors such as the native Windows Outlook search and Google desktop search. Perhaps not coincidentally, after Network World anointed X1, Google shortly thereafter announced the end of life for its desktop search. Additionally, with Windows 8, Microsoft is apparently moving away from integrated desktop search as the latest Windows OS no longer features a federated search option.

What this means is that X1 not only has risen again, but has a clear lead in the field of search as 8 is a major upgrade to our award-winning previous version. This is particularly true given the virtualization capabilities of X1S8, which we will now be rolling out to many large enterprises that previously could not support any desktop search within their VDI environment. We believe that eventually desktops will be hosted in the cloud, which will require a cloud-based virtual desktop architecture, which X1 already and uniquely supports. So X1 is ready for the cloud when our customers are.

Recently X1 has enjoyed the support of a number of investors who have enabled us to double down on our support of current customers and the development of next generation search and eDiscovery solutions to support enterprises large and small. This includes our enterprise eDiscovery strategy, but it also means channeling additional resources into our core X1 desktop search technology. Look for more innovations to support our loyal customer base including new mobile support, and search of hybrid cloud. And if you haven’t yet seen X1 Search 8, please take it for a spin with a free trial available at this link.

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Filed under Desktop Search, Virtualized Environment