Category Archives: Corporations

VMworld 2014 Hot Topics – VDI, Hybrid Cloud & Mobility

VMworldNext week, the VMworld conference kicks off and all of us at X1 are excited.  VMworld gives X1 the opportunity to introduce our newly-minted VMware Ready products – X1 Search 8, X1 Search 8 Virtual Edition, and X1 Rapid Discovery – to VMware users.  Perhaps more importantly, though, the conference is an opportunity to hear where the world is moving with regard to several hot topic areas:  VDI; hybrid cloud; and mobility.

Desktop virtualization promises many benefits: lower IT costs; streamlined administration of IT assets; and end-user flexibility in terms of accessing the desktop from anywhere.  Given the popularity of BYOD, the consumerization of IT, and the need for mobility to support telecommuting, VDI is becoming more and more important.  There look to be some compelling sessions at the show about customer successes using VDI that will show not only that the benefits of VDI are real, but also how others can learn from those successes to continue to drive VDI adoption.  At our booth, X1 will continue to remind folks building unified search into VDI requirements early on can optimize VDI deployments.  At the very least, this will help to ensure that end-users are more receptive to the virtual desktop and allow them to remain productive.  Getting end-users to buy in is often half the battle when deploying new technology.  When it comes to VDI environments, a good search solution must decouple the search UI from the indexing service.  Otherwise, indexing will require virtual desktop computing resources and cut into VDI cost savings.  The goal is to minimize the RAM usage and search client footprint on the virtual desktop.

Hybrid cloud is a combination of a private IT infrastructure and a public cloud.  The public and private cloud infrastructures then communicate over an encrypted connection and can port data and applications back and forth.  Hybrid cloud is hot because it delivers real benefits:  increased speed of access time and reduced latency because of an on-premise, private infrastructure that is accessible directly as opposed to through the internet; more flexibility to have on-premises infrastructure that can support the average workload and to leverage the public cloud when the workload exceeds the power of the private cloud component; and more flexibility in server designs that can lower the costs of storage.  X1 will detail to booth visitors how unified search of information no matter where it lives – cloud, on-premise, hybrid – can make hybrid cloud environments more user-friendly.  Products like X1 Rapid Discovery enable hybrid search that lets IT glean all the benefits of hybrid cloud while ensuring end-users are happy with their ability to find information.

Mobility is an important topic and complementary to both VDI and hybrid cloud.  VDI and hybrid cloud environments will enable business professionals to be mobile and productive.  One of the keys to productivity is fast, easy access to information – and that is exactly what X1 provides.  The architecture for X1 Search 8 Virtual Edition stands to enable better access to information on more and more devices.  We are excited for VMworld because it means the opportunity to meet further with the VMware Airwatch team and understand how X1 can continue to partner with VMware in new and innovative ways.

If you are going to be at VMworld, please come see X1 at Booth #2436.  We would be happy to show you our products and how they can complement existing or planned VMware investments.

Leave a comment

Filed under Corporations, Desktop Search, Enterprise Search, Hybrid Search, Uncategorized

As Desktop-as-a-Service Gains Traction, Do Not Overlook Productivity Search

by Barry Murphy

Oftentimes, federal government agency IT departments are technology early adopters because of mandates to cut costs and increase efficiencies and business agility. It is not surprising, then, to see FCW.com pointing out that agencies are embracing Virtual Desktop Infrastructure (VDI). Benefits of VDI include simpler and more automated systems administration, better control over security (always a big factor for government agencies), and lower costs for client-side support. Those “hard” benefits are only part of the story – VDI also enables worker mobility (especially important to the Department of Energy) and helps enable more “green IT.” Because VDI provides a zero client environment, it can reduce the required power consumption per desktop, thereby reducing the environmental impact of the agency’s IT systems. This is perhaps more of a soft benefit, but a necessary one nonetheless.

As the FCW article states, there are now two options for deploying VDI: on-premise and through the Cloud, as Desktop-as-a-service (DaaS). There are good market options in both directions, with on-premise providers like Citrix and VMWare, and DaaS providers such as Amazon (with its Workspaces offering) and the aforementioned VMWare (with its Horizon offering). Whichever direction an organization chooses for its VDI, it is critical to remember that business worker adoption and acceptance is the key to ROI. In my experience, one thing that scares business workers when moving to VDI is the potential loss of easy access to their information assets. With VDI, it is a best practice to turn off Windows indexing, and that can leave a business worker without the ability to search for his or her information.

DaaS

With VDI in the Cloud, the DaaS provider will want to manage virtual computing resources diligently – also meaning that desktop indexing will likely be turned off. And with government agencies increasingly storing information in the Cloud, it can make search of that data a challenge. There is an opportunity to ensure a better business worker transition in these environments – build in productivity search requirements up front. Business worker access to information is an important component of easing any kind of end-user angst when transitioning to a new desktop environment. Providing these workers with unified access to common information like email, files, and SharePoint will help with change management and user acceptance. And it is important to stress again – without the end-users, there is no ROI on these VDI projects. Therefore, the upfront productivity search requirements should include a search solution that supports VDI environments and that is deployable in the Cloud, like X1 Rapid Discovery.

The move is on to VDI in the federal government, and industries like financial services and professional services are also in the midst of VDI roll-outs. These early adopters will set the trend of many industries. If the early adopters require excellent business worker productivity search experiences, acceptance of these new technologies will be much smoother and more successful. And that is good for everyone – VDI vendors and customers.

Leave a comment

Filed under Best Practices, Cloud Data, Corporations, Desktop Search, Enterprise Search, IaaS, Information Access, Information Management, Records Management, Virtualized Environment