Author Archives: X1

X1 Wins Key Honor at VMworld: 3rd Major Award for 2015

By John Patzakis and Barry Murphy

X1 continues to garner widespread acclaim in 2015 for providing enterprise end-users with the fastest, easiest-to-use, cloud-enabled enterprise search software from any device through X1 Search Virtual. The experts in this domain recognize that X1 is providing a game-changing capability in this new era of enterprise virtualization and mobility, while traditional enterprise search tools are simply not built to support the new paradigm.

Earlier this month, a panel of judges comprised of recognized experts and editors chosen by TechTarget’, awarded X1 “Best of VMworld 2015Best of VMworld_500Awards Finalist in the Desktop Virtualization and End-User Computing Category. The judges evaluated 153 nominated products on display at VMworld 2015, and based the winners on innovation, value, performance, reliability, and ease of use.

X1 SearchTM Mobile brings X1’s award-winning user interface for desktop search to the mobile device, providing lightning-fast and secure search of email and files while on the go. This means users will no longer settle for the limited, slow and inconsistent “Exchange-only” searches of current smartphones. X1 Search Mobile enables full email (including archived emails) and desktop search from the mobile device, keeping workers productive no matter where they are. Notably, X1 was the only software provider at VMworld 2015 offering enterprise search for virtual environments with real time access from any device. High level discussions with Gartner and other key industry experts and executives confirm that X1 is far ahead of the pack in delivering this unique and disruptive capability.

How disruptive? According to Jack Madden, noted analyst and blogger on enterprise mobility and end-user computing, in a live video interview, “You know what else I like about [X1 Search Mobile] is it can …take the place of enterprise file synch and share products, because that is all your files in the background, and not to mention all your inbox (emails and attachments) and they’re right there, mobile enabled, with a policy around them. There is a lot there.”

This capability is made possible by X1’s virtual “always-on” index enabling access to your files from any device, which is the main use case for Box, Dropbox, and other EFSS tools. But with X1, you also access your emails from the same interface, with built in X1 search and an overall better user experience. And best of, this can all be accomplished through an enterprise’s existing on-premise virtual or private cloud infrastructure.

The 2015 recognition began in April, when Gartner named X1 a Cool Vendor in EndPoint Computing. According to Gartner’s report, “X1 can improve end-user experience on hosted virtual desktops by maintaining Windows and Outlook searches, which are often lost in the transition away from traditional PCs.” Platforms like VDI and DaaS hold great promise, but the user experience with VDI is often sub-optimal, thereby hindering widespread adoption. X1’s recognition by Gartner as a Cool Vendor validates our innovation in cloud and virtual environments, as well as our commitment to provide a stellar end-user experience.

And for the third award, PC Magazine published a very strong product review for X1 Search (version 8).  X1 won the desktop search category with the prestigious “PC Mag Editor’s Choice” designation. Some key takeaway quotes:

  • Basic setup for the program couldn’t be simpler
  • The program’s search capability is impressive, both for its ease of use and its sophisticated features
  • If you can take advantage of X1 Search’s ability to extend its reach to SharePoint or cloud-based email and Box, or make use of its ability to build much more sophisticated search phrases than Lookeen can handle, X1 Search is the obvious choice.

To get three major awards in one year is obviously gratifying and validates that the approach to support enterprise virtualization and mobility through a stellar search experience is a winning strategy to support our customers as they rapidly embrace the next generation desktop. We look forward to continuing to deliver an unmatched search experience across data anywhere, on any device.

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Filed under Enterprise Search, Mobile Search

Mobile Productivity Now a Reality Thanks to X1 Search Mobile

X1 is exhibiting at VMworld this week and it is impossible to avoid the theme of mobility.  There is a whole track at the conference devoted to “the mobile enterprise.”  Given that the workforce is mobile more than ever and using multiple devices in any location, workers need access to applications and information on-the-go.  It is not surprising, therefore, that folks coming by the X1 booth are intrigued by X1 SearchTM Mobile.  IDC estimates that, by 2020, mobile workers will make up 72.3% of the workforce – the need for mobile productivity is and will be very real.


X1 SearchTM Mobile enables an instantaneous and secure search of millions of documents and years of email from a smartphone, a game-changing capability for today’s mobile workforce. It brings X1’s award-winning user interface to the mobile device, providing lightning-fast and precise search of email and files while on the go. No longer will users need to settle for the limited, slow and inconsistent “Exchange-only” searches of current smartphones. X1 Search Mobile enables full email (including archived emails and PSTs) and desktop search from the mobile device, keeping workers productive no matter where they are.

In today’s “always on” environment, X1 Search Mobile allows users to quickly and effortlessly find and take action on the information they are looking for regardless of where it is and when they might be looking for it.  Imagine being at the airport, with your laptop packed away and a client calls with questions on a proposal you sent.  You don’t have time to pull out your laptop, fire it up, and pull up the proposal.  With X1 Search Mobile, though, you can quickly find that proposal right your phone, pull it up within seconds, and answer the important questions your client has.

The first question that many have when it comes to mobile information access is, “what about security?  Will this be an access control nightmare?”  With X1 Search Mobile, the answer is easy – this is a search application built for the enterprise.  It integrates with leading Enterprise Mobile Management (EMM) tools such as AirWatch and Good Technologies so that security is built in from the ground up.  In fact, by using the EMM security layer, X1 Search Mobile can help organizations enforce BYOD policies.  For example, if an organization wants users to only do corporate email in the email app of the EMM provider, X1 Search Mobile can enable a post-search action that launches the EMM email app versus the native email client of the phone.

With X1 Search Mobile, true mobile productivity is possible.  Workers can have search precision light-years beyond what current smartphones offer natively, with a single-pane-of-glass view across email, desktop files, SharePoint and other enterprise content on the mobile device.  Within this user interface, workers will experience fast-as-you-type search, full-fidelity preview of attachments with hit highlighting and infinite scrolling of search results (no need to “continue search on server”).

This approach to mobile search is ground-breaking and fills a huge productivity void in today’s mobile enterprise.  X1 Search Mobile provides an intuitive user interface to email that goes well beyond the native search of the mobile device while also providing access to desktop files, SharePoint, and other critical sources of content. X1 enables true mobile productivity.  While other search vendors offer a vague mobile SDK so that consulting companies can build search apps, X1 offers the real thing – a mobile search application that gives users access to their critical information and enables mobile productivity.  Learn more and see the product in action here.

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Filed under Mobile Search

Gibson Dunn Report: Number of Cases Involving Social Media Evidence “Skyrocket”

By John Patzakis

Global law firm Gibson Dunn has released their esteemed 2015 Mid-Year eDiscovery and Information Law Update.skyrocket In a section dedicated to social media, the Gibson Dunn update reports that “the use of social media continues to proliferate in business and social contexts, and that its importance is increasing in litigation, the number of cases focusing on the discovery of social media continued to skyrocket in the first half of 2015.”

The eDiscovery update addresses key themes and several cases involving key legal issues related to social media evidence, which were previously addressed on this blog. Two key highlights cite cases affirming that mere screenshot printouts of social media evidence are not defensible and clarify overall authentication requirements in order to admit social media evidence in court.

As noted by the report “in the first half of 2015, courts continued to find that the testimony of the individual who printed a copy of a social media webpage, or prepared a memorandum summarizing information obtained from the social media account, is insufficient to authenticate social media evidence.” The report cites Linscheid v. Natus Medical Inc., 2015 WL 1470122, at *5-6 (N.D. Ga. Mar. 30, 2015) (finding LinkedIn profile page not authenticated by declaration from individual who printed the page from the Internet); Monet v. Bank of America, N.A., 2015 WL 1775219, at *8 (Cal Ct. App. Apr. 16, 2015) (finding that a “memorandum by an unnamed person about representations others made on Facebook is at least double hearsay” and not authenticated).

The Report also cited “a major shift” in case law concerning the authentication of social media evidence. The Court of Appeals of Maryland determined that “in order to authenticate evidence derived from a social networking website, the trial judge must determine that there is proof from which a reasonable juror could find that the evidence is what the proponent claims it to be.”  Sublet v. State, 113 A.3d 695, 698, 718, 722 (Md. 2015) (citing U.S. v. Vayner, 769 F.3d 125 (2d Cir. 2014)). Previously in Maryland, social media evidence was admissible only if the judge was “convince[d] . . . that the social media post was not falsified or created by another user.”  Griffin v. State, 19 A.3d 415 (Md. 2011).

Under Sublet, the preliminary determination of authentication is made by the trial judge and is a “context–specific determination” based on proof that “may be direct or circumstantial.” Id. at 715 (citing Vayner). The court noted that “[t]he standard articulated in Vayner … is utilized by other federal and State courts addressing authenticity of social media communications and postings.”

These cases cited by Gibson Dunn illustrate why best practices software is needed to properly collect and preserve social media evidence. Ideally, a proponent of the evidence can rely on uncontroverted direct testimony from the creator of the web page in question. In many cases, such as in the Vayner case where incriminating social media evidence is at issue, that option is not available. In such situations, the testimony of the examiner who preserved the social media or other Internet evidence “in combination with circumstantial indicia of authenticity (such as the dates and web addresses), would support a finding” that the website documents are what the proponent asserts. Perfect 10, Inc. v. Cybernet Ventures, Inc. (C.D.Cal.2002) 213 F.Supp.2d 1146, 1154. (emphasis added) (See also, Lorraine v. Markel American Insurance Company, 241 F.R.D. 534, 546 (D.Md. May 4, 2007) (citing Perfect 10, and referencing MD5 hash values as an additional element of potential “circumstantial indicia” for authentication of electronic evidence).

One of the many benefits of X1 Social Discovery is its ability to preserve and display all the available “circumstantial indicia” or “additional confirming circumstances,” in order to present the best case possible for the authenticity of social media evidence collected with the software. This includes collecting all available metadata and generating a MD5 checksum or “hash value” of the preserved data for verification of the integrity of the evidence. It is important to collect and preserve social media posts and general web pages in a thorough manner with best-practices technology specifically designed for litigation purposes.  For instance, there are over twenty unique metadata fields associated with individual Facebook posts and messages. Any one of those entries, or a combination of them contrasted with other entries, can provide unique circumstantial evidence that can establish foundational proof of authorship.

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Filed under Case Law, eDiscovery, Social Media Investigations

Using Search to Solve the Email Overload Problem

by Barry Murphy

There was an interesting article from The Information Governance Initiative about email overload and information governance. The quote that caught my eye is “in today’s fast-paced business world, the name of the game is productivity.”  X1 Search is a tool that many are using for just that – business productivity search. But, more than that, X1 Search can complement information governance efforts and help solve the email overload problem.

The IGI article states that “IG practitioners need to take a proactive approach in order to truly understand the realities of email overload and the entire scope of their organizations’ communications.”  I believe that IG is extremely important, especially in an information economy. The challenge is that it can be hard for IG to gain real traction unless companies have a senior executive with clout, power, and money who cares about it. Whether or not that executive exists at a given organization is hit or miss at best. IG programs will take time to gain traction and help employees be more productive.

But the email overload problem continues to exist. And, it is not simply about inbox management. Rather, it is across email that is on a server, or in an archive, or in a PST file. It is easy to forget that many organizations still have PST files on desktops or have moved them out to file servers. There is a customer using X1 to solve the “PSTs on file shares” problem.  What this customer does is use X1 Rapid Discovery to index the PSTs once, and then use X1 Search as the interface to that information. Users can quickly filter through years of emails to find exactly what they are looking for and to take action on it.

This customer uses X1 to complement IG processes and policies. With Rapid Discovery, those PSTs are now easily discoverable for litigation needs, instead of the previous need to forensically image desktops to get at the information. This creates a win-win and negates the need to do expensive migration of PSTs to an archive or to the cloud. At the same time, employees can deal with the email overload problem better because they are much faster at finding the right emails to do their jobs. It is an interesting use-case whereby the customer solved several problems at once and did so in a pragmatic way. The employee happiness with the X1 Search tool is the cherry on top of the sundae because it is a lasting benefit over the long-term.

IG projects can be painful and time-consuming and, if funded properly, often go nowhere. Fitting X1 into your IG program can save time, save money, and keep employees productive at the same time. For any organization seeking a quick IG win to prove the value IG brings to the company, X1 should be on the list.

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Filed under Best Practices, Business Productivity Search, Enterprise Search, Information Governance